If customers would like to change the date after down payment, the change should be made more than 2 weeks before the boarding date, otherwise no change will be accepted.
Any reschedule is subjected to the availablity of the vessel owner, the hirer should pay for an extra rescheduling fee (20% of the price on the new boarding date). If the original boarding date is on weekday, the new boarding date should also be on weekday (if the original date is on a holiday or during the weekend, the new boarding date should also be on a holiday or during the weekend), the hirer should be responsible for any extra fee generated by the reschedule.
Customers may rechedule only once.
Customers are not allowed to change the vessel type.
If the vessel fails to operate and cannot be fixed, the vessel owner will notify customers to reschedule or choose another similar vessel. Customers can choose to refund.
The reservation fee is non-refundable after the payment.
